If you work with cards it is of course important to be able to answer customers' questions. Furthermore, it is also an advantage to be able to assist customers in areas that they do not think to ask about. If you know the products well, you will save time and have reassured, satisfied customers.

We have extensive knowledge and competence in the field of payment cards, and we are happy to share. We offer various courses with both card acquirers and card issuers as target groups. We also develop new courses and adapt our existing courses as required. If you have any questions or if you are interested in other card-related courses, you are very welcome to contact us at:

pbskursusadministration@pbs.dk

Summary of courses

General information about courses

Card Academy

Internet School

Cardholder dispute handling – international cards

CAPS courses

TPX course